How to Contact FTX Support

Frequently Asked Questions (FAQ)

FTX has been a trusted broker with millions of traders from all over the world. Chances are that if you have a question, someone else has had that question in the past and FTX’s FAQ is quite extensive.

We have got the common answers you need at here: https://help.ftx.com

If you have a question, this is the best place to start.

Email

If you have an account, please complete a request for email support here. For the fastest resolution, please:

Choose the most relevant category

Provide as much detail as possible regarding your issue

Upload Documents

Please do not submit multiple tickets for the same issue—we will get to your ticket as quickly as possible.

Otherwise, our email is support@ftx.com

FTX Teleram Communities

*Please note that our Telegram groups are public and to be careful who you speak to. We will never contact you asking for personal information or financial deposits, this should all be handled by emailing support@ftx.com  

Main group (English) - https://t.me/FTX_Official

Trading Discussion - https://t.me/FTX_Trading_Room

Quant Zone Discussion - https://t.me/Ftx_Quant_Zone

FTX Crypto Derivatives Exchange: https://ftx.com

WeChat - FTX_Official

Blog: https://blog.ftx.com/

Medium: https://medium.com/@ftx

Medium Chinese: https://ftx-asia.medium.com

Facebook: https://www.facebook.com/ftx.official/

Facebook Chinese: https://www.facebook.com/FTX.Asia

Twitter: https://twitter.com/FTX_Official

SBF Twitter: https://twitter.com/SBF_FTX

YouTube: https://www.youtube.com/channel/FTX_Official

YouTube Chinese: https://www.youtube.com/channel/FTX_Chinese_Official

Bilibili: https://space.bilibili.com/487486779

Telegram Communities

FTX English Community: https://t.me/FTX_Official

FTX Chinese Community: https://t.me/FTX_Chinese_Official

FTX Taiwan Community: https://t.me/FTX_Taiwan_Official

FTX Turkish Community: https://t.me/FTX_Turkey_Official

FTX Vietnamese Community: https://t.me/FTX_Vietnam_Official

FTX Russian Community: https://t.me/FTX_Russian_Official

FTX India Community: https://t.me/FTX_India_Official

FTX Portuguese Community: https://t.me/FTX_Portugues_Oficial

FTX Africa Community: https://t.me/FTX_Africa

FTX Spanish Community: https://t.me/FTX_Spanish_Official

FTX Indonesian Community: https://t.me/FTX_Indonesia

FTX Philippines Community: https://t.me/FTXPhilippines

FTX Announcements Channel: https://t.me/FTX_Announcements

FTX Chinese Announcements Channel: https://t.me/FTX_cn

FTX API Support: https://t.me/FTX_api_support

FTX Quant Zone: https://t.me/FTX_quant_zone

FTX Trading Room: https://t.me/FTX_Trading_Room